Just want my Netflix and Chill

Its been a rough evening. I’ve talked to ~7 different “support” folks at Netflix, and 1 Person from Comcast.

It all started when I tried to watch some Netflix:

From there things just escalated…

I admit it. I got carried away

At one point I was on 3 chats and a phone call with Netflix. Im Sorry.

But seriously why are they asking me to do a DNS Flush? I’m hoping somebody can learn me on this one. What does Flushing my DNS Resolver Cache have to do with Netflix perceiving my connection as being a VPN.

Anyway it just kept getting worse:

Finally I broke down. I called Comcast, and I reset my Modem / Router. I took a production website offline in the process, just so I could watch some Netflix. 

Luckily it was 130 AM Est so it probably wasnt a big deal

But I was just felt helpless with responses like this:

Or this:

I mean, at least they were consistent, they were all convinced it was my DNS:

Anyway, I finally gave up, almost.

I tweeted all these folks:

Im hoping that’ll help me get this fixed this weekend. Was hoping to rewatch Firefly this weekend…

 
7
Kudos
 
7
Kudos

Now read this

Success as measured by time

I recently read an article on HBR.ORG titled “Stop Working All Those Hours” and it has really made to stop and think about how people, myself included, measure success. The general premise here is that success in the workplace is often... Continue →